Refrigerator & Freezer Repair

The clock started
the moment it stopped cooling.

French-door, side-by-side, built-in column, undercounter and integrated refrigerators: tell us what the appliance is doing and Appliance Crew will diagnose the problem, explain what we find and provide the repair price before work begins.

Book Refrigerator Service Check Food Safety Guidance
$69
Residential service call if no repair is performed
$129
Commercial service call if no repair is performed
Price First
Repair price provided before work begins
90-Day
Warranty on qualifying repairs
Already Warm? Keep The Door Closed.

If cooling has stopped, avoid unnecessary door openings and check the appliance temperature if possible. During a power outage, an unopened refrigerator can generally keep food cold for about four hours. A full freezer can hold a safe temperature for approximately 48 hours and a half-full freezer for approximately 24 hours if the door remains closed. Use the Food Safety guidance below for general information and follow FoodSafety.gov for decisions about specific foods, then call 561.933.9955.

Interactive Diagnosis

What is your fridge doing? Select the symptom.

Choose the symptom that sounds closest to what you are seeing. We will show you useful observations and when professional refrigerator service may be appropriate.

Not cooling, or warming up

Urgency
Book Promptly
Possible Causes

Possible causes include restricted condenser airflow, a coil packed with dust and pet hair, a condenser fan, start components, controls or the refrigeration system. The same symptom can also follow a power interruption or a control setting. This symptom can have several possible causes. Appliance Crew diagnoses the refrigerator before recommending a repair.

Do This Right Now
  • Keep the door closed and use the food safety guidance on this page
  • Confirm the unit has power and the breaker has not tripped
  • Check the temperature setting has not been changed
  • Move perishables to a cooler with ice rather than opening the door repeatedly
What The Visit Checks
  • Condenser and evaporator fan operation
  • Start components and compressor behavior
  • Condenser condition and airflow
  • Refrigeration system evaluation
  • Controls, sensors and settings
561.933.9955
Food Safety Guidance

How long has the refrigerator or freezer been without cooling?

Use this tool for general food-safety guidance. Actual food safety depends on the temperature reached, how long food remained above safe temperatures and the specific food involved.

4:00
Of The Guidance Window
Within The Guidance Window
Hours since it stopped cooling0 hours
Checking
Freezer is

Refrigerator: about four hours with the door closed.

During a power outage, an unopened refrigerator can generally keep food cold for about four hours. That figure assumes the door stays closed. Every opening releases cold air and shortens it.

You are inside the general four hour guidance window. Keep the door closed, move anything you will need soon into a cooler with ice in one pass, and book service rather than waiting to see whether cooling returns. This is general guidance, not a guarantee: actual food safety depends on the temperature reached and the food involved.
561.933.9955
Keep your refrigerator at 40 degrees or below and your freezer at 0 degrees. Frozen food may generally be safely refrozen if it still contains ice crystals or is at 40 degrees or below, although quality may be affected. Never taste food to determine whether it is safe.

The four hour, 48 hour and 24 hour figures are published power-outage guidance from FoodSafety.gov and the FDA, measured with the door kept closed. They are general guidance, not a guarantee, and they should not be treated as a guarantee for an appliance with a mechanical cooling failure, where internal temperature can behave differently. Follow official FoodSafety.gov guidance for individual foods. When in doubt, throw it out.

Repair Or Replace

Worth fixing, or time to let it go? Run the numbers.

This compares cost per remaining year. Use this as a starting point for comparing repair and replacement costs. The final decision can also depend on the appliance condition, diagnosis, installation, parts availability, repair cost and replacement options.

Unit type
How old is the unit?8 years
Quoted repair cost$450
Standard freestanding top-freezer, bottom-freezer and side-by-side refrigerators. Compared against a general replacement figure near $1,400 and a general service life assumption of about 13 years. General assumptions for comparison.
Repair
$90
per year over 5 remaining years
Replace
$108
per year over 13 years of a new unit
General Comparison
Repair may make sense

On these assumptions the repair works out at $90 a year against $108 a year for a replacement. The margin is narrower, so the condition of the rest of the appliance matters to the comparison. The calculator uses general assumptions for comparison only. Appliance Crew diagnoses the refrigerator and provides the actual repair price before you decide whether to proceed.

The calculator uses general assumptions for comparison only. Replacement prices and service life are typical market figures used to frame the comparison, not a quote. Appliance Crew diagnoses the refrigerator and provides the actual repair price before you decide whether to proceed.

What We Service

Refrigerator types we work with.

Two Doors Over A Freezer Drawer

French Door

The most common premium layout in South Florida kitchens, and the one with the most moving parts. Twin cooling systems, a freezer drawer that has to seal every time it slides, and dispensers plumbed through a door hinge.

Most French door calls come down to airflow, defrost, or the ice and water system rather than the compressor.

Common Services
  • Evaporator fan and airflow repair
  • Defrost heater, thermostat, and control service
  • Ice maker and water dispenser repair
  • Freezer drawer track and seal alignment
  • Door hinge, gasket, and closer service
  • Control board and user interface replacement
Why Diagnosis Matters

The appliance that never really gets a day off.

A refrigerator works around the clock, cycling as needed to maintain temperature. Cooling problems can involve airflow, defrost systems, controls, sensors, fans, refrigeration components or installation conditions, and similar symptoms can have different causes. Careful diagnosis comes before a repair recommendation.

Built-in and integrated refrigerators also require care around surrounding cabinetry, flooring and finished surfaces when service access is needed.

Looking for a standalone freezer rather than the freezer compartment of a refrigerator? That is the freezer repair page. For a dedicated ice maker, see ice maker repair, and every category is listed under repair services.

What To Expect From Refrigerator Service

  • Diagnose First
    Understand the problem before recommending repair work.
  • Systems Relevant To The Symptom
    The technician evaluates the components and conditions relevant to the refrigerator’s symptoms and design.
  • Airflow & Defrost When Relevant
    Airflow, frost or defrost conditions may be evaluated when they relate to the reported problem.
  • Price Before Work
    The applicable repair price is provided before repair work begins. $69 residential or $129 commercial service call if no repair is performed.
  • Qualifying Repairs Are Backed
    Qualifying repairs include a 90-day parts and labor warranty.
Check Current Service Areas
Need to confirm service at your address?
View Appliance Crew’s current service areas before booking a refrigerator visit.
View Service Areas
Refrigeration Brands We Repair

Refrigeration brands we work with.

Choose a brand below for its dedicated Appliance Crew page, or see all brands. Appliance Crew works with a wide range of manufacturers where replacement parts can be sourced in the United States, so if your brand is not shown, contact us with the manufacturer and model and we will help confirm whether it falls within our service scope.

Sub-ZeroLiebherrThermadorVikingMieleMonogramJennAirDacorBoschTrue ResidentialPerlickMarvelU-LineKitchenAidSmegGESamsungLGWhirlpoolFrigidaireGaggenauFisher & PaykelSignature Kitchen SuiteGE ProfileCafeMaytagElectroluxKenmoreAmanaHotpointHaierHisenseDanbyAvantiScotsman

Parts availability in the United States is the practical limit on what can be serviced, not the badge on the front.

How It Works

From warm shelves to cold in four steps.

Refrigerator Questions

Asked before most bookings, answered here.

More questions are answered on the main FAQ page.

Appointment availability depends on location, technician availability and the day’s schedule. If the refrigerator is warming, keep unnecessary door openings to a minimum and call 561.933.9955 to check the earliest available appointment.
If no repair is performed, the service call is $69 for residential visits and $129 for commercial visits. Approve the repair and the service call and diagnostic are waived. The repair price is provided before work begins.
During a power outage, an unopened refrigerator can generally keep food cold for about four hours. A full freezer can hold a safe temperature for approximately 48 hours and a half-full freezer for approximately 24 hours if the door remains closed. Actual food-safety decisions depend on temperature and the specific food. Use the Food Safety guidance on this page and official FoodSafety.gov guidance for individual items. Never taste food to determine whether it is safe.
This symptom can have several causes involving airflow, frost or defrost conditions, fans, controls, sensors or other components. On many refrigerators the fresh food compartment is cooled by air moved from the freezer side, so airflow matters. Appliance Crew diagnoses the refrigerator before identifying the failed component or recommending a repair.
Whether repair makes sense depends on the refrigerator, its condition, the problem found and the repair cost compared with replacement. Use the calculator on this page as a general comparison, then Appliance Crew can diagnose the appliance and provide the actual repair option before you decide.
Appliance Crew works with built-in columns, panel-ready and integrated refrigerators, undercounter refrigerators and other refrigeration within our service scope. For outdoor, commercial or specialty equipment, contact us with the brand and model to confirm service before booking. When service requires access around built-in cabinetry or finished surfaces, those areas are handled with care.
Appliance Crew works with many premium and major household refrigeration brands. Use the brand links on this page or contact us with the brand and model to confirm a specific refrigerator.
Refrigerator Repair

Tell us what the refrigerator is doing.
We will take it from there.

Book online or call Appliance Crew with the refrigerator type, brand and symptoms. We will diagnose the problem and provide the repair price before work begins.

Book Refrigerator Service Call Now: 561.933.9955
Direct Line561.933.9955
Text Us645.240.0004
Email[email protected]
Service AreaView Locations

EXPERT APPLIANCE REPAIR FOR HOMES, BUSINESSES, AND PROFESSIONALLY MANAGED PROPERTIES

◆ SERVING SOUTH PALM BEACH & SELECT BROWARD COMMUNITIES ◆
PREMIUM & BUILT-IN APPLIANCE SPECIALISTS
SAME-DAY SERVICE ARE OFTEN AVAILABLE, INSURED

© Copyright . Appliance Crew . All Rights Reserved.