Samsung appliances.
Smart technology, model-specific service.
Service for Samsung refrigerators, freezers, ranges, wall ovens, cooktops, dishwashers, washers, dryers, laundry centers, microwave equipment and other Samsung major appliances within our service scope.
Tell us what the appliance is doing and Appliance Crew will diagnose the problem, explain what we find and provide the repair price before work begins.
Samsung Electronics since 1969.
Samsung Electronics was established in South Korea in 1969. The company initially developed consumer electronics and expanded into home appliances during the 1970s. Samsung began producing refrigerators and washing machines in 1974 and later expanded across cooking, dishwashing, laundry and connected household appliances.
Today Samsung's U.S. home-appliance portfolio includes refrigeration, cooking, dishwashing, laundry and connected Bespoke products across multiple generations. Samsung has been an important participant in the development of connected appliances, touchscreen refrigeration, customizable appliance design and new laundry formats.
Appliance Crew is an independent appliance repair company. Our technicians are experienced with Samsung refrigeration, cooking, dishwashing and laundry appliances, and manufacturer technical resources may be consulted when appropriate for the specific model.
What Sets Samsung Apart
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Bespoke DesignA design-focused appliance family spanning refrigeration, cooking, dishwashing and laundry. Colors, finishes, panel construction, controls and customization options vary by exact model and production generation.
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Family Hub™ & AI HomeSelected Bespoke AI refrigerators include a large Family Hub™ touchscreen, while others use an AI Home display. Exact screen size, software features and branding vary by refrigerator model and generation.
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Twin Cooling Plus™Applicable Samsung refrigerators use separate cooling systems or evaporator architecture for refrigerator and freezer compartments. Samsung also uses All-Around Cooling on applicable products; exact cooling design depends on model.
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FlexZone™Selected Samsung refrigerators use FlexZone™ compartments or drawers with adjustable temperature settings. Depending on the model, a compartment may support different refrigerator, chill, soft-freeze or freezer-style storage settings.
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SmartThingsCompatible Samsung appliances can use SmartThings for selected remote controls, monitoring, notifications and connected features. Available functionality varies by appliance and model.
Samsung appliances within our service scope.
Samsung has produced many kitchen and laundry appliance platforms across current and earlier generations. Service availability depends on the appliance type, exact model, condition and replacement-parts availability.
Samsung Refrigeration
French-door, 4-Door Flex™, side-by-side, top-freezer, counter-depth and other configurations. Cooling systems, ice makers, water systems, convertible zones, smart displays and connected features vary by exact model. See refrigerator repair.
Samsung Ranges
Gas, electric and induction ranges across current Bespoke and other configurations. Air Fry, Air Sous Vide, convection, illuminated controls, oven cameras, AI Home and SmartThings vary by exact model. See oven and range repair.
Wall Ovens & Cooktops
Single, double and microwave-combination wall ovens, plus gas, electric and induction cooktops. Flex Duo™, convection, steam-related cooking, Air Fry, oven cameras and SmartThings appear on applicable models. See cooktop repair.
Samsung Dishwashers
Several wash and drying architectures. StormWash+™, StormWash™, Advanced Rotary, Linear Wash, AutoRelease™ Door, Smart Dry and third-rack features vary by exact model, and sound level varies by exact model. See dishwasher repair.
Current Samsung Laundry
Front-load, top-load, stacked and all-in-one washer/dryer formats. Bespoke AI Laundry Combo™ and Bespoke AI Laundry Hub™ are important current platforms, while earlier products such as FlexWash™ remain in installed homes and may still require service. See washer and dryer repair.
Samsung Dryers
Electric, gas and ventless heat-pump drying configurations across current and earlier product generations. Sensor-based drying, steam features, AI Optimal Dry, SmartThings and other functions vary by exact model.
Common Samsung appliance service requests.
Tell us which of these sounds closest to what the appliance is doing. Appliance Crew evaluates the reported problem before recommending repair work.
Refrigerator Concerns
Not maintaining temperature, warming, frost or condensation, ice-making or water concerns, FlexZone™ concerns on applicable models, door issues, displayed alerts or controls not responding. If the refrigerator is warming, keep unnecessary door openings to a minimum and call 561.933.9955 to check the earliest available appointment.
Ice-Maker Concerns
Reduced or stopped ice production, ice buildup, dispensing concerns, water-related symptoms, unusual ice formation, noise or displayed alerts. Samsung has used several refrigerator ice-maker designs across different generations, so exact model identification and the observed symptom help determine the appropriate service information. See ice maker repair.
Washer Concerns
Not filling, draining or spinning, leaking, unusual noise or vibration, dispensing concerns, door or lid issues, cycle problems or displayed errors.
Dryer Concerns
Not heating as expected, long drying times, unusual noise, stopping unexpectedly, moisture-sensing concerns, airflow-related symptoms or control issues.
Range, Oven & Cooktop Concerns
Burner or element concerns, induction zones not heating, cookware-detection concerns, oven temperature changes, convection or fan concerns, cooking-mode issues, displayed errors or controls not responding.
Dishwasher & Connected-Appliance Concerns
Dishwashers: not draining, leaking, poor washing or drying performance, unusual noise, wash-system concerns, door problems or displayed errors. If a display, touchscreen or control interface is not responding, provide the exact model and describe what the screen is doing. SmartThings, Family Hub™ or AI Home messages provide useful context but do not replace appliance diagnosis, and Samsung account, app, Wi-Fi, cloud or software issues may require Samsung support.
Current and earlier Samsung generations.
Samsung appliances span multiple generations of refrigeration, cooking, dishwashing and laundry technology. Older equipment may still be serviceable depending on the exact model, condition and replacement-parts availability.
Bespoke AI Refrigerators
Current Bespoke AI refrigerators combine different refrigeration formats with model-specific connected features, displays, ice systems, beverage systems and storage configurations. AI Family Hub™, AI Home, AI Vision Inside™, AutoView™, Inner Beverage Center™, FlexZone™, Zero Clearance Fit, Sphere Ice™ and Dual Auto Ice Maker appear only where applicable.
Bespoke AI Laundry Combo™ & Hub™
The Bespoke AI Laundry Combo™ combines washing and drying in one appliance, in vented and ventless designs with heat-pump drying on applicable ventless models. The Bespoke AI Laundry Hub™ is a stacked washer-and-dryer configuration built as one space-saving unit with centrally positioned controls on applicable models. AI Home, AI OptiWash™, AI Optimal Dry, Super Speed, Flex Auto Dispense and SmartThings vary by model.
FlexWash™ And Earlier Platforms
Samsung FlexWash™ combined a smaller upper washer with a larger front-load washer in one appliance. FlexWash units remain installed in homes and may fall within Appliance Crew's laundry service scope depending on exact model and replacement-parts availability.
Flex Duo™ & Camera-Assisted Cooking
Applicable Samsung ovens use a removable divider and separate temperature controls to allow the oven cavity to operate in different cooking configurations. Selected cooking appliances include internal camera functionality and AI Pro Cooking™ features. Air Fry, Air Fry Max, Air Sous Vide, Convection, Convection+ and True Convection vary by exact model.
StormWash™, Linear Wash & WaterWall™
Samsung currently offers StormWash™ and StormWash+™ configurations using model-specific rotating spray and wash-arm designs. Applicable Linear Wash dishwashers use a moving spray bar. Samsung also produced earlier WaterWall™ models using a moving water-reflector system; these remain installed in homes and may be reviewed by exact model. AI Wash, Smart Dry and 3rd Rack Washing System appear on applicable models.
Samsung Microwave Equipment
Over-the-range microwaves and microwave-combination cooking products across current and earlier generations. Convection, Air Fry, smart connectivity, ventilation integration and sensor cooking vary by exact model. See microwave repair. Samsung has also produced upright freezers, convertible refrigeration and specialty cooling appliances; serviceability depends on the exact model. See freezer repair.
Why model-specific service matters.
Samsung has produced many refrigeration, laundry, cooking, dishwasher and connected-appliance platforms over time. Exact model information helps identify the appropriate technical documentation before repair work is recommended.
Model-Specific Service Information
Samsung appliances vary significantly by model and generation. The model and serial information help identify the correct appliance architecture, technical resources and replacement-part options.
Parts Sourced For The Specific Repair
Replacement parts are sourced based on the exact model, repair requirements and current availability in the United States.
Different Smart-Appliance Platforms
Family Hub™, AI Home, SmartThings-connected appliances and conventional Samsung models use different display, control and connectivity configurations.
Different Laundry Formats
Front-load, top-load, FlexWash™, Bespoke AI Laundry Combo™ and Bespoke AI Laundry Hub™ products use different physical architectures and service information.
Different Dishwasher Systems
StormWash™, StormWash+™, Linear Wash and earlier WaterWall™ dishwashers use different wash-system configurations.
How your Samsung service call unfolds.
The appliance is diagnosed first, the price is provided before work begins, and no repair starts without your approval.
Book service
Call, text or book online. If available, provide the Samsung appliance type, model number, displayed error code, SmartThings message or screen message if any, and the symptom you are experiencing.
Diagnose
The technician evaluates the appliance and the conditions relevant to the reported problem before recommending repair work.
See the price
The repair price is provided before work begins. If no repair is performed, the service call is $69 residential or $129 commercial.
Repair with approval
If you approve the repair, the service call and diagnostic are waived. Where appropriate, appliance operation is checked after repair work is completed. Qualifying repairs include a 90-day parts and labor warranty.
Samsung repair questions.
Answers to what owners ask most when a Samsung appliance needs service.
Don't see your brand?
Appliance Crew works with a wide range of manufacturers where replacement parts can be sourced in the United States, so if your brand is not shown, contact us with the manufacturer and model and we will help confirm whether it falls within our service scope.
Parts availability in the United States is the practical limit on what can be serviced, not the badge on the front.
Need to confirm service at your address? View Appliance Crew's current service areas.
Tell us what your Samsung appliance is doing. We will take it from there.
Book online or call Appliance Crew with the appliance type, model number and symptoms if available. We will diagnose the problem and provide the repair price before work begins.
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