Appliance Crew Repair & Care GuideAll Guides

Cooktop Repair

Four burners.
Three of them working.

Gas, electric radiant, induction, downdraft and modular cooktops: tell us what the appliance is doing and Appliance Crew will diagnose the problem, explain what we find and provide the repair price before work begins.

Book Cooktop Service Read My Flame Color

Clear Price

Before Repair

$69

Residential Service Call

$129

Commercial Service Call

90-Day

Warranty On Qualifying Repairs

Gas Safety First

If you smell gas, do not touch switches, appliances, or your phone indoors. Leave the house, then call 911 and your gas utility from outside. If the flame appearance remains unusual for your appliance or fuel type, stop using the affected burner and arrange service. If a carbon monoxide alarm activates or you believe there may be an immediate gas or fire hazard, leave the area and contact 911 and/or the gas utility from a safe location. Once the property is safe, call 561.933.9955.

Interactive Diagnosis

What is your cooktop doing? Select the symptom.

Choose the symptom that sounds closest to what you’re seeing. We’ll show you useful things to check and when professional cooktop service may be appropriate.

Flame Color Diagnostic

Your burner is talking. The flame is the sentence.

Flame appearance can provide useful information, but color alone cannot diagnose a gas cooktop problem. Select the flame that looks closest to yours for general guidance.

A healthy natural gas flame is generally blue. An unusual or persistent flame color can have more than one cause, so it is guidance rather than a diagnosis. Propane burners normally look slightly different from natural gas, so tell us your fuel when you book. If you smell gas, a carbon monoxide alarm activates, or you believe there may be an immediate gas or fire hazard, leave the area and contact 911 and/or the gas utility from a safe location.

Induction Cookware Checker

Before you book: is it the cooktop or the pan?

Cookware compatibility can sometimes be the reason an induction zone does not respond as expected, so it is worth checking before booking service.

Pan material

Element size

Flat magnetic base of your pan8.0 inches

Base is

Measure the flat magnetic area of the base, not the rim. Manufacturers usually quote the diameter across the top, which is wider. If a magnet does not stick firmly to the base, the cookware may not be suitable for induction. Check the cookware and appliance manufacturer guidance for your specific model.

Result

Appears compatible

If the cookware checks out and it still will not heat

If compatible cookware is being used and the cooktop still will not heat, the problem may require appliance diagnosis. Power supply, controls, internal electronics and other components can produce similar symptoms, so the failed component should not be assumed from the symptom alone.

Compatibility rules follow published manufacturer guidance from Whirlpool and GE Appliances. Exact minimum pan sizes vary by model, so check your owner manual for the final word.

What We Service

Cooktop types we service.

Each type is serviced within our service scope. Cooktops built into a range are covered on oven, range & cooktop repair, and every category is listed under all repair services.

Why A Specialist Matters

A cooktop is built into the surface around it.

Cooktops combine appliance components with a finished countertop installation. Depending on the unit, that may include gas connections, high-amperage electrical power, induction electronics or integrated ventilation. Diagnosis matters, and so does working carefully around the surrounding stone, quartz, cabinetry and finished surfaces.

Gas-related and electrical cooktop service should include the safety checks appropriate to the appliance and the work being performed. On induction, checking cookware compatibility first can save an unnecessary repair.

Need to confirm service at your address? View Appliance Crew’s current service areas.

What To Expect From Cooktop Service

Diagnose First
Understand the problem before recommending repair work.
Safety Appropriate To The Repair
Gas and electrical conditions are handled with the checks appropriate to the appliance and the work being performed.
Countertop Care
Work carefully around stone, quartz, cabinetry and finished surfaces.
Price Before Work
The applicable repair price is provided before repair work begins. If no repair is performed, the service call is $69 residential or $129 commercial.
Qualifying Repairs Are Backed
Qualifying repairs include a 90-day parts and labor warranty.

Cooktop Brands We Repair

Cooktop brands we work with.

Choose a brand below for its dedicated Appliance Crew page. Appliance Crew works with a wide range of manufacturers where replacement parts can be sourced in the United States, so if your brand is not shown, contact us with the manufacturer and model and we will help confirm whether it falls within our service scope. View all brands.

Thermador Miele Viking Bosch Monogram JennAir Dacor KitchenAid Smeg GE Samsung LG Whirlpool Frigidaire Wolf Gaggenau BlueStar Bertazzoni ILVEHestanFisher & PaykelSignature Kitchen SuiteLa CornueGE ProfileCafeMaytag ElectroluxKenmoreAmanaHaierSharpEmpava

Parts availability in the United States is the practical limit on what can be serviced, not the badge on the front.

How It Works

From your first call to an approved repair.

Cooktop Questions

Asked before every booking, answered here.

How fast can you get here?

Appointment availability depends on location, technician availability and the day’s schedule. Call or book online to see the current options available for your service request.

What does the visit cost?

If no repair is performed, the service call is $69 for residential visits and $129 for commercial visits. Approve the repair and the service call and diagnostic are waived. The repair price is provided before work begins.

My burners burn yellow instead of blue. Is that dangerous?

Flame color can change for more than one reason and does not by itself identify the failed component. Stop using a burner if the flame remains unusual and arrange service. If you smell gas, a carbon monoxide alarm activates, or there may be an immediate gas or fire hazard, leave the area and contact 911 and/or the gas utility from a safe location.

My induction cooktop will not heat. Is it broken?

Check cookware compatibility first using the tool on this page. Induction drives ferromagnetic cookware only, so if a magnet does not stick firmly to the base, the zone will not respond. If compatible cookware is being used and the cooktop still will not heat, the appliance should be diagnosed rather than assuming a specific internal part has failed.

My glass cooktop is cracked. Can it be repaired?

Do not continue using a cooktop with a cracked cooking surface. The appropriate repair depends on the appliance and extent of the damage. Contact Appliance Crew with the brand and model so the repair options can be evaluated before work is approved.

Do you work on professional and built-in cooktops?

Appliance Crew works with built-in gas, electric radiant, induction, downdraft and professional-style cooktops within our service scope. Contact us with the brand and model if you want to confirm a specific appliance before booking. When service requires access around a stone or quartz cutout, the surrounding finished surfaces are handled with care.

Which brands do you service?

Appliance Crew works with many premium, built-in and major household appliance brands. Use the brand links on this page or contact us with the brand and model if you want to confirm service for a specific cooktop.

View all Appliance Crew FAQs

Cooktop Repair