Italian design heritage. With a personality no other brand has.
Precision repair for Smeg FAB Series refrigerators, Portofino ranges, Victoria Series ovens, Dolce Stil Novo built-ins, and signature design collaborations across Palm Beach County. Factory-trained technicians. Genuine OEM parts.
Seventy-seven years of Italian family design. The only luxury brand with genuine personality.
Smeg was founded in 1948 in Guastalla, in Italy's Emilia-Romagna region. This is the same area that produces Ferrari, Lamborghini, Ducati, and Bertazzoni. Smeg stands for Smalterie Metallurgiche Emiliane Guastalla, a reference to the family's original specialty in enameling. Three generations later, the Bertazzoni family still owns and operates the company, and Smeg has earned its place in serious luxury kitchens by delivering something no other brand offers: appliances with genuine personality.
The FAB refrigerators are the brand's most recognizable products, hand-finished in signature pastels and statement colors that have made them icons of residential design. The Portofino range line delivers Italian professional-grade cooking with color options no American manufacturer can replicate. Dolce Stil Novo brings minimalist architectural forms into built-in integration. Special collaborations with Dolce & Gabbana and Fiat push the brand into true design-object territory.
Our team services Smeg with the discipline this Italian family heritage deserves. Genuine parts sourced from Guastalla. Factory diagnostic protocols. Understanding of FAB Series retro refrigeration, Portofino professional ranges, Dolce Stil Novo built-ins, and every Smeg collaboration line.
What sets Smeg apart
- FAB Retro RefrigeratorsSmeg's most iconic products, hand-finished in pastel colors and signature chrome that nothing else matches
- Portofino Professional RangesItalian-built professional ranges with brass trim and signature Smeg color options across 30 and 36-inch configurations
- Dolce Stil Novo Built-InsThe minimalist architectural collection with hidden controls, smoked glass, and precise flush integration
- Design CollaborationsLimited-edition collaborations with Dolce & Gabbana, Fiat, and other luxury design houses
- Italian Family-OwnedThree generations of Bertazzoni family ownership, still manufacturing in Guastalla, Italy since 1948
Every failure mode. Every series. Every signature color finish.
From FAB refrigerator cooling issues to Portofino range burner ignition and Dolce Stil Novo touch control diagnostics, we diagnose and repair what Smeg owners actually experience.
FAB Refrigerator Service
FAB Series retro refrigerators. Cooling failures, thermostat drift, ice maker service, door seal replacement, and hand-finished color preservation during repair. FAB finishes require specific handling protocols.
Portofino Range Issues
Portofino professional Italian ranges. Burner ignition failures, weak flame, brass control knob service, oven temperature calibration, and self-clean cycle issues. Italian burner geometry requires brand-specific alignment.
Built-In Oven Service
Dolce Stil Novo, Classica, and Victoria Series wall ovens. Touch control diagnostics, convection fan failures, temperature drift, door hinge service, and pyrolytic cleaning cycle issues.
Cooktop & Rangetop Issues
Gas, induction, and electric cooktops. Burner ignition, induction sensor calibration, cracked glass replacement, cast iron grate alignment, and control valve service across Smeg's full cooktop lineup.
Dishwasher Service
Smeg dishwashers. Drain pump failures, wash arm issues, door closure mechanisms, detergent dispenser problems, and control board diagnostics across panel-ready and statement-color configurations.
Ventilation & Specialty
Smeg ventilation hoods, wine coolers, and small countertop appliances. Motor service, fan speed controllers, LED lighting, and preservation of signature color finishes during every service call.
Every series. Every signature color.
Smeg builds across multiple design collections, each with its own visual identity. Our technicians are trained on all of them.
FAB Retro Refrigerators
Smeg's iconic retro-styled refrigerators. Single-door FAB28, larger FAB32, and full-size FAB50 configurations. Hand-finished in pastels, chrome, matte black, and limited-edition collaboration finishes.
Portofino Professional Ranges
Italian-built professional ranges. 30 and 36-inch dual-fuel and all-gas configurations with brass control knobs, Italian burner geometry, and signature Smeg color options.
Dolce Stil Novo Built-Ins
The minimalist architectural collection. Wall ovens, combination steam ovens, warming drawers, and coffee machines with smoked-glass fronts and copper or silver trim options.
Classica & Victoria Series
Traditional Italian design built-in ovens and range cookers. Pyrolytic cleaning, multi-function cooking modes, and design options that match classical European kitchen aesthetics.
Cooktops, Hoods & Dishwashers
Gas, induction, and electric cooktops. Wall, island, and under-cabinet ventilation hoods. Fully integrated dishwashers in panel-ready and statement-color configurations.
Design Collaborations & Specialty
Limited-edition collaborations including Dolce & Gabbana, Fiat 500, and heritage partnerships. Small appliances, wine coolers, and specialty kitchen products with signature Smeg design language.
Smeg is Italian family craftsmanship. With a personality that deserves preservation.
A generalist repair technician can compromise Smeg's factory warranty with incorrect FAB refrigerator cooling diagnostics, the wrong Portofino Italian burner alignment, or improper Dolce Stil Novo touch control replacement. More importantly, Smeg's hand-finished colors and chrome surfaces require specific cleaning and handling that generalists simply do not know. A scratched FAB refrigerator finish is not a repair, it is a collection-level loss.
Factory-Trained Knowledge
Our technicians are trained on Smeg's FAB Series refrigeration, Portofino professional range architecture, Dolce Stil Novo built-in platforms, and Italian burner diagnostics across every Smeg collection.
Genuine OEM Parts
Every component installed is genuine Smeg OEM, sourced from Guastalla, Italy. Aftermarket parts compromise the Italian family craftsmanship and signature finishes that Smeg owners invested in.
Signature Finish Preservation
FAB colors, Portofino brass, and Dolce Stil Novo copper and silver finishes are the entire point of owning Smeg. We preserve every surface during service, because the personality is the product.
How your Smeg service call unfolds.
A transparent, efficient process that respects your time and your investment in the brand.
Book your service call
Verify your service area, then schedule your appointment directly below. Same-day service is available for most requests made before 2 PM. We confirm your appointment with a 90-minute arrival window, not a four-hour block.
On-site diagnostic
Your certified technician arrives with Smeg-specific diagnostic equipment and performs a complete system evaluation. Shoe covers, work mats, and clean tools are standard on every Smeg call.
Written quote & approval
You receive a written, itemized quote before any repair work begins. Transparent labor. Genuine Smeg OEM parts. No shop minimums, no surprise fees. Your $150 diagnostic is credited toward the approved repair.
Repair & performance verification
We complete the repair using factory protocols, verify full system performance across all functions, and leave your kitchen as clean as we found it. OEM parts carry the manufacturer's own parts warranty.
Schedule your certified technician.
Before scheduling, we verify your service area to ensure we can dispatch a technician to your location.
Verify your service area.
Appliance Crews services six Palm Beach County cities directly. Enter your zip code to confirm we can dispatch a technician to your location.
Outside our direct service area.
Appliance Crews services Palm Beach County only. Boca Raton, Delray Beach, Boynton Beach, Palm Beach, West Palm Beach, and Lake Worth. For your location, we maintain a vetted referral network of luxury appliance specialists in neighboring markets.
Smeg repair questions.
Answers to what owners ask most when a Smeg needs service. From parts authenticity to pricing and repair timelines.
- Your Smeg factory warranty is administered directly by Smeg. Our service uses genuine OEM parts and factory-trained repair methods, which are consistent with preserving manufacturer coverage. For specific warranty questions regarding your unit, we recommend contacting Smeg directly.
- Every Smeg service begins with a $150 diagnostic visit. Repair costs vary widely. A FAB refrigerator thermostat replacement is very different from a Portofino burner ignition service or a Dolce Stil Novo touch control board repair. You receive a written, itemized quote before any work begins, and your $150 diagnostic is credited toward the approved repair.
- Yes. Every component we install is genuine Smeg OEM. We do not use aftermarket substitutes. OEM parts preserve performance, are consistent with factory warranty terms, and carry the manufacturer's own parts warranty.
- Genuine OEM parts installed during your repair carry the manufacturer's own parts warranty, which is administered directly by Smeg. Appliance Crews does not provide an additional labor warranty. We focus on precise diagnostics and correct installation so the repair is done right the first time. Your technician will review any applicable manufacturer parts warranty at the time of service.
- Same-day service is available for most Smeg failures. Call or text us directly. A non-functional FAB refrigerator or Portofino range before a weekend event is a priority dispatch situation, and we move these to the front of the schedule whenever possible.
- Yes. Our technicians are trained on every generation of Smeg built-in appliances. Many parts are still available through Smeg, and for discontinued components, we source OEM-equivalent or factory-remanufactured parts when appropriate.
- Yes. Smeg owners typically build kitchens that combine the Italian personality of Smeg with complementary appliances from Wolf, Miele, Gaggenau, Thermador, or BlueStar. Our technicians are trained across the full luxury appliance lineup and can service your Smeg FAB refrigerator, Portofino range, or Dolce Stil Novo built-ins alongside every other brand in your kitchen in a single visit.
A repair standard matched to Italian family design heritage.
Smeg has been hand-building Italian appliances with genuine personality in Guastalla, Emilia-Romagna since 1948. Three generations of Bertazzoni family ownership later, the brand still delivers design that nothing else matches. We service these Italian heirloom appliances with the discipline the family's craft deserves. Factory-trained technicians, genuine OEM parts, and the discretion your home deserves.
Book Your Service Call"A Smeg appliance is the only luxury brand with genuine personality. That personality is worth preserving. We service Smeg with the same respect the Italian family builds into every unit."
APPLIANCE CREWS
High-end appliance repair for homeowners, luxury residences, property managers, interior designers, and premium rental properties.
Licensed & Insured
Luxury Appliance Specialists
Emergency Service Available
Quick Link
Service Area
Services
Customer Care
Social
© Copyright . Appliance Crew . All Rights Reserved.