Service for SMEG FAB refrigerators, Professional and Portofino ranges, built-in ovens, cooktops, dishwashers, wine refrigerators, washers, dryers and other SMEG major appliances within our service scope. Tell us what the appliance is doing and Appliance Crew will diagnose the problem, explain what we find, and provide the repair price before work begins.
SMEG was founded in 1948 by Vittorio Bertazzoni Sr. in Guastalla, near Reggio Emilia in Italy. The name preserves the acronym Smalterie Metallurgiche Emiliane Guastalla, reflecting the company’s early metalworking and enameling activity. SMEG began producing ranges in 1955 and presented its first SMEG-branded cooker, Elisabeth, in 1956. The company expanded into laundry with the Leda washing machine in 1963, introduced the Niagara dishwasher in 1970, and began producing built-in ovens and cooktops in 1971.
SMEG is recognized for combining household-appliance technology with distinctive Italian industrial design, color and architectural styling. The company organizes many of its major appliances through distinct aesthetic families as well as appliance-specific product series. Current U.S. products include Professional, Classic, Linea, Victoria, Portofino, Retro Style and other design expressions depending on the appliance and current availability. SMEG remains family-controlled, with the Bertazzoni family’s third generation involved in company leadership. SMEG and Bertazzoni-branded appliances remain distinct brands.
Today SMEG spans major household appliances and design-focused product families while remaining closely associated with its headquarters in Guastalla, where the company maintains significant appliance design and manufacturing operations in Italy. Appliance Crew is an independent appliance repair company. Our technicians are experienced with SMEG refrigeration, cooking, dishwashing, wine-storage and laundry appliances, and manufacturer technical resources may be consulted when appropriate for the specific model. Check current service areas if you need to confirm service at your address.
SMEG organizes many of its major appliances through distinct aesthetic families as well as appliance-specific product series. Current U.S. products include Professional, Classic, Linea, Victoria, Portofino, Retro Style and other design expressions depending on the appliance and current availability.
The current FAB family combines Retro-Style exterior design with modern refrigeration technology across compact and full-height products, including FAB28, FAB32 and FAB38 families depending on current U.S. availability. SMEG also offers built-in and integrated refrigeration in addition to FAB. Refrigerator repair.
Current SMEG Professional ranges are offered in residential gas, dual-fuel and induction configurations in 24-, 30- and 36-inch widths, with a current 48-inch dual-fuel configuration also available. Burner layouts, induction zones, oven configuration and features vary by exact model. Oven & range repair.
Portofino ranges remain an important installed and continuing product family, recognized for Mediterranean-inspired color and professional-style residential cooking. Available in multiple residential configurations depending on current model availability. Oven & range repair.
SMEG’s current U.S. built-in oven portfolio includes Linea and Classic models across conventional convection, combi-steam and combi-microwave cooking configurations. Exact controls, cleaning systems, dimensions and cooking features vary by model. Oven & range repair and microwave repair.
SMEG offers built-in and fully integrated dishwashers across different current and earlier product generations. Wash systems, rack layouts, drying, place-setting capacity, controls, sound levels and panel configuration vary by exact model. Dishwasher repair.
Current SMEG wine refrigeration includes built-in and undercounter-style wine appliances across Linea, Classic and other applicable designs; bottle capacity varies by exact model and bottle dimensions. SMEG also offers compact residential washing and drying appliances in the U.S. Wine cooler repair and washer & dryer repair.
Tell us what the appliance is doing. Appliance Crew evaluates the reported problem before recommending repair work. If the appliance displays an error code or SmegConnect message, provide it with the model number when booking.
Not maintaining temperature, warming, excessive frost or condensation, freezer-compartment concerns, unusual operation, door issues, displayed alerts or controls not responding. If the refrigerator is warming, keep unnecessary door openings to a minimum and call 561.933.9955 to check the earliest available appointment.
Burners not lighting, repeated clicking, heating concerns, oven temperature changes, convection or fan symptoms, steam or microwave concerns on applicable combination ovens, knob or control concerns, door issues, cleaning-cycle concerns, displayed errors or controls not responding.
Ignition, heating, induction cookware-detection, cooking-zone, glass, display or control concerns. For cracked or damaged cooktop glass, stop using the affected appliance and contact Appliance Crew with the exact model: serviceability and replacement-part availability depend on the appliance.
Not draining, leaking, poor washing or drying performance, unusual noise, rack or door concerns, detergent-dispensing concerns, displayed errors or controls not responding.
Temperature-zone concerns, inconsistent cooling, unusual operation, condensation, lighting, door concerns or controls not responding.
Washing, draining, spinning, drying, vibration, noise, cycle, door or control concerns on applicable SMEG laundry appliances. If a SmegConnect alert or message appears, provide it when booking: connected alerts may give useful context, but they do not replace on-appliance diagnosis.
SMEG has produced many major-appliance platforms and aesthetic families across current and earlier generations. Service availability depends on the appliance type, exact model, condition and replacement-parts availability.
FAB28 is a current single-door Retro-Style family with an internal freezer compartment on applicable models; FAB32 and FAB38 provide larger two-door configurations. Applicable current SMEG refrigerators use inverter compressor technology, while compressor and cooling architecture vary by model and generation. SMEG also offers built-in and integrated refrigeration. Compact SMEG refrigeration may be reviewed by exact model. Refrigerator repair.
Current Professional ranges are offered in residential gas, dual-fuel and induction configurations. Applicable Professional gas and dual-fuel ranges use high-output brass burners, with burner count and exact configuration varying by range size and model. Portofino remains a continuing family with availability varying by size, fuel type, finish and model. Oven & range repair.
SMEG offers built-in cooking across conventional convection, combi-steam and combi-microwave formats, with current U.S. Linea and Classic models. Applicable ovens use convection systems with a dedicated heating element associated with the convection airflow. Cleaning architecture varies by exact oven. Oven & range repair and microwave repair.
SMEG offers built-in gas, electric and induction cooking surfaces across multiple aesthetic families and product generations. Burner or induction-zone layout, controls, dimensions and installation vary by exact model. Cooktop repair.
Built-in and fully integrated dishwashers, with capacity and feature configuration varying by exact model. Current wine refrigeration includes built-in and undercounter-style appliances across Linea, Classic and other applicable designs; bottle capacity varies by exact model and bottle dimensions. Dishwasher repair and wine cooler repair.
SMEG has produced special-edition and collaborative designs on selected refrigeration and other appliance products; serviceability depends on the underlying major-appliance model and parts availability, while decorative or cosmetic components may have separate availability limitations. SMEG also offers compact residential washing and drying appliances in the U.S. Washer & dryer repair.
SMEG major appliances span FAB refrigeration, Professional and Portofino ranges, multiple built-in oven aesthetics, dishwashers, wine refrigeration and other product generations. Exact model identification helps determine the appropriate technical information. Appliance Crew is an independent appliance repair company.
SMEG major appliances span FAB refrigeration, Professional and Portofino ranges, multiple built-in oven aesthetics, dishwashers, wine refrigeration and other product generations. Exact model identification helps determine the appropriate technical information.
The model and serial number help identify the exact SMEG appliance, product generation, aesthetic family and available replacement-part options.
SMEG appliances may use painted, glass, stainless, chrome, matte and decorative surfaces. Finished surfaces are handled with care when service access is required.
Gas, dual-fuel, induction, convection, combi-steam and combi-microwave SMEG appliances use different configurations and service information.
Replacement parts are sourced based on the exact model, repair requirements and current availability in the United States.
A transparent, efficient process that respects your time and your investment in the brand.
Call, text or book online. If available, provide the SMEG appliance type, model number, displayed error code or SmegConnect message if any, and the symptom you are experiencing.
The technician evaluates the appliance and the conditions relevant to the reported problem before recommending repair work.
The repair price is provided before work begins. If no repair is performed, the service call is $69 residential or $129 commercial.
If you approve the repair, the service call and diagnostic are waived. Where appropriate, appliance operation is checked after repair work is completed. Qualifying repairs include a 90-day parts and labor warranty.
Answers to what owners ask most when a Smeg needs service, from parts authenticity to pricing and repair timelines.
SMEG FAB refrigerators may fall within Appliance Crew’s refrigeration service scope. Because FAB refrigerators span different sizes, generations and cooling configurations, provide the exact model number and describe the symptom when booking.
Current SMEG Professional residential ranges may fall within Appliance Crew’s cooking-appliance service scope across gas, dual-fuel and induction configurations. Provide the exact model and describe whether the concern involves the cooktop, oven, controls or another symptom.
Portofino ranges remain installed in many homes and may fall within Appliance Crew’s range service scope. Product availability and configurations vary by model and generation, so provide the exact model number when booking.
Current Linea and Classic built-in convection, combi-steam and combi-microwave ovens may fall within Appliance Crew’s cooking service scope. Because the technologies differ substantially by model, provide the exact model and displayed error if available.
SMEG built-in wine refrigerators may fall within Appliance Crew’s wine-refrigeration service scope. Capacity, temperature zones and controls vary by model, so provide the exact model number when booking. See wine cooler repair.
Current and earlier SMEG residential laundry appliances may fall within Appliance Crew’s washer-and-dryer service scope. Send the exact model and describe whether the concern involves washing, drying, cycles, controls or another symptom.
Tell us what the appliance itself is doing and what you are seeing in SmegConnect. Appliance Crew can evaluate the appliance-related service concern within our scope. App, account, Wi-Fi network or cloud-platform issues may require SMEG support.
No. Appliance Crew’s SMEG service is focused on major household appliances within our repair scope. We do not service SMEG countertop small appliances.
No. Appliance Crew does not service coffee or espresso machines, including built-in and countertop SMEG coffee equipment.
Appliance Crew works with a wide range of manufacturers where replacement parts can be sourced in the United States, so if your brand is not shown, contact us with the manufacturer and model and we will help confirm whether it falls within our service scope.
Parts availability in the United States is the practical limit on what can be serviced, not the badge on the front.
Book online or call Appliance Crew with the appliance type, model number and symptoms if available. We’ll diagnose the problem and provide the repair price before work begins.

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