Book online, call 561.933.9955, or text 645.240.0004. If you book online, choose from the appointment times currently available in the booking calendar.
Help Center
Questions before you book?
Start here.
Clear answers about pricing, scheduling, service areas, appliance brands, warranties and what to expect from an Appliance Crew service visit.
Can't find your answer? Call 561.933.9955 or text 645.240.0004.
$69ResidentialService call if no repair is performed
$129CommercialService call if no repair is performed
90-dayWarrantyOn qualifying repairs, parts and labor
Same-dayOften availableDepending on location and schedule
35 answers, seven categories
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Showing all 35 answers
Booking and scheduling
5 answersSame-day appointments are often available. Availability depends on your location and the day's schedule. If you need service today, call us and we will check the earliest available appointment for your area.
Your appointment confirmation will include the scheduling information available for your visit. If you have a timing question before the appointment, call or text us.
Call or text Appliance Crew as soon as you know you need to change the appointment so we can help with the next available option.
Yes. Appliance Crew provides commercial appliance repair and also works with property managers, real estate professionals, estate and concierge professionals, designers, builders and others who coordinate appliance service for properties.
Pricing and approval
6 answersIf no repair is performed, the service call is $69 for residential visits and $129 for commercial visits. Approve the repair and the service call and diagnostic are waived.
If you approve the repair, the service call and diagnostic are waived. If no repair is performed, the service call is $69 residential or $129 commercial.
Repair cost depends on the appliance, the problem and the components required. Appliance Crew diagnoses the issue first and provides the repair price before work begins. No repair begins without your approval.
The repair price depends on the appliance, the problem and the parts or components required. Premium and built-in appliances can require specialized components, and you will receive the repair price before deciding whether to proceed.
Available payment options can be confirmed when you schedule or at the time of service.
If payment or authorization is required before a particular service or part order, Appliance Crew will explain it before you are charged.
Appliances and brands
6 answersRefrigerators and freezers, ovens, ranges and cooktops, dishwashers, washers and dryers, ice makers, wine cooling systems and built-in coffee machines.
Need help with another appliance? Contact us with the appliance type, brand and model and we will help confirm whether it falls within our service scope.
Sub-Zero, Wolf, Miele, Thermador, Viking, Gaggenau, Monogram and Fisher & Paykel, along with many other premium and major household appliance brands.
Yes. Premium and built-in appliances are an important part of Appliance Crew's service work, including built-in refrigeration, cooking appliances, wine cooling and other integrated household appliances within our service scope.
Yes. Appliance Crew provides appliance repair at commercial locations. If no repair is performed, the commercial service call is $129. Approve the repair and the service call and diagnostic are waived.
Specialty restaurant, walk-in and dedicated commercial kitchen equipment may require different equipment expertise. Contact us with the brand and model so we can confirm whether the equipment is within our service scope.
Yes. Note the exact error code, appliance brand and model if available. That information helps us understand the appliance and prepare for the diagnostic visit.
Sometimes. The answer depends on the appliance, its condition, the repair required and the cost of replacement. After diagnosing the problem, Appliance Crew can explain the repair option so you can decide whether moving forward makes sense.
Repair and warranty
8 answersYour appointment will be assigned to an Appliance Crew service technician based on scheduling, service area and the appliance information provided with your booking.
The appliance brand, model, serial number and problem description help us prepare for the visit. Some repairs can be completed during the initial visit, while others require a specific component and a return appointment.
Replacement components are selected based on the appliance, model and repair requirements. If you have a question about a specific component or repair option, ask before approving the repair.
Qualifying repairs include a 90-day parts and labor warranty.
Contact Appliance Crew and tell us what is happening. We will review the prior service and determine whether the issue falls within the warranty applicable to the qualifying repair.
If the repair does not make sense based on what we find, we will explain that before you approve the work. The decision to repair or replace remains yours.
Where appropriate, we check appliance operation after the repair work is completed.
Some repairs can be completed during the first visit. Others require a specific component or additional work and may need a return appointment. We do not promise repair completion before the appliance has been diagnosed.
Before your visit
5 answersMake sure there is clear access to the appliance and provide any useful information you have, such as the brand, model, serial number, error code or a description of the problem.
The label location varies by appliance. If you can find it safely, take one clear photo of the entire label with both MODEL and SERIAL visible. You can also text the label photo to 645.240.0004.
Someone who can provide access and approve the service should be available for the visit, unless other access arrangements have been confirmed with Appliance Crew in advance.
For most non-emergency problems, leave the appliance in its current condition so the technician can evaluate the issue. If there is an active leak, visible smoke, a burning odor or another immediate safety concern, prioritize safety first and disconnect utilities only if you can do so safely.
Appliance type, brand, model and serial label photo, error code, what the appliance is doing, when the issue began and any useful access information for the property.
Service areas
1 answerAppliance Crew's primary direct-service area is centered around Boca Raton and Delray Beach and includes Highland Beach, Deerfield Beach, Boynton Beach, Gulf Stream, Ocean Ridge, Hillsboro Beach and Lighthouse Point.
Outside our primary direct-service area? Contact us anyway. We may still be able to help through our trusted South Florida service network.
Urgent situations
4 answersKeep the doors closed as much as practical and call 561.933.9955. Tell us the brand, whether the refrigerator side, freezer side or both are affected, and when you first noticed the change. We will check the earliest available appointment for your area.
If you can safely stop the appliance or water source without entering standing water or creating an electrical risk, do so. Protect the surrounding area if it is safe, then contact Appliance Crew. If there is a significant electrical or property-safety concern, use the appropriate emergency or utility service first.
If the temperature is changing unexpectedly, contact us and tell us what the display is showing and whether the unit is still cooling. We will check the earliest available appointment for your area.
Do not continue operating the appliance. Move to a safe location and contact 911, the gas utility or the appropriate emergency service if there may be a gas, fire or immediate safety hazard. Appliance Crew should only service the appliance after the property has been determined safe.
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No Surprises
What a service
visit costs.
One visit, one diagnosis,
then the decision is yours.
Step one
Service visit
Book online, call or text. Tell us the appliance, the brand and what it is doing.
Step two
Diagnosis and repair price
The problem is diagnosed first. You receive the repair price before any work begins.
Approve the repair and the service call and diagnostic are waived.
The repair price is provided before work begins. No repair begins without your approval.
Qualifying repairs include a 90-day parts and labor warranty.What We Service
Help for the appliances
your home or business relies on.
Refrigerator
and freezer Oven, range
and cooktop Dishwasher Washer and dryer Ice maker Wine cooling Built-in
coffee machines
and freezer Oven, range
and cooktop Dishwasher Washer and dryer Ice maker Wine cooling Built-in
coffee machines
Still Have A Question?
Call, text
or book online.
Tell us what the appliance is doing and Appliance Crew will help you take the next step.
Same-day appointments are often available
depending on location and schedule.
