The repair standard your professional kitchen was built for.
Precision repair for Thermador Star Burner ranges, Freedom induction cooktops, Pro Grand suites, and built-in refrigeration columns across Palm Beach County. Factory-trained technicians. Genuine OEM parts.
100 years of American luxury cooking. Engineered to perform.
Thermador invented the wall oven. Thermador invented the gas cooktop. Since 1916, Thermador has set the standard for what serious cooking equipment looks like inside an American luxury home. Star Burners that deliver more cooking surface contact. Freedom induction with no preset zones. Steam ovens with true commercial-grade controls.
This is professional cooking equipment built for residential kitchens. Repairing it requires technicians who understand the difference between a Thermador and a generic range, and who carry the Thermador-specific diagnostic tools to prove it.
Our team services Thermador the way Thermador's own factory service intends. Genuine parts. Factory diagnostic protocols. Knowledge of every generation of professional cooking equipment Thermador has built.
What sets Thermador apart
- Star Burner TechnologyPatented star-shaped burner geometry for greater surface contact and even heat
- Freedom InductionFull-surface induction with no preset zones or burner placement requirements
- Pro Grand SuitesRestaurant-grade ranges with dual fuel, true convection, and warming drawers
- Combi Steam OvensTrue steam injection with full convection control for restaurant-quality results
- Built-In Refrigeration ColumnsFreedom Collection columns with custom panel installations and SoftClose drawers
Every failure mode. Every product line. Every model.
From Star Burner ignition failures on professional ranges to Freedom induction sensor errors and refrigeration column compressor service, we diagnose and repair what Thermador owners actually experience.
Star Burner & Ignition Issues
Burners not igniting, weak flame, clicking that won't stop, uneven heat distribution, or pilot failures. Star Burner geometry requires precise alignment that generalists often miss.
Freedom Induction Failures
Surface not detecting cookware, error codes, sensor calibration drift, cooling fan failures, or cracked glass replacement. Freedom induction uses Thermador-specific diagnostic protocols.
Wall Oven & Pro Range Service
Temperature calibration, convection fan failures, self-clean cycle issues, door hinge service, control board diagnostics, and steam generator repairs on combi ovens.
Refrigeration Column Issues
Freedom Collection refrigerator and freezer columns. Cooling failures, compressor diagnostics, ice maker service, panel alignment issues, and SoftClose drawer mechanisms.
Dishwasher Service
Star Sapphire dishwashers, Sapphire glow underbody lighting, ChefsTool wash arm failures, drain pump issues, and AquaStop leak detection system service.
Vent Hood & Ventilation
Professional Series and Masterpiece hoods. Motor failures, fan speed control issues, halogen lighting service, and integration with Pro Grand range systems.
Every product line. Every model.
Thermador builds across six major product categories, each with its own engineering platform. Our technicians are trained on all of them.
Pro Grand & Pro Harmony
30 to 60-inch professional ranges. Pro Grand Steam, Pro Harmony, all-gas and dual-fuel configurations with Star Burners and ExtraLow simmer settings.
Star Burner & Freedom Induction
30, 36, and 48-inch gas cooktops with Star Burners. Freedom Induction in 30 and 36-inch widths. Masterpiece and Professional Series.
Pro Series Wall Ovens
Single, double, and combination wall ovens. Pro Steam, Pro Speed, and warming drawers. Masterpiece and Professional Series finishes.
Freedom Collection
Built-in refrigerator columns, freezer columns, wine columns, and combination units. 18, 24, 30, 36, and 48-inch widths with custom panel ready installations.
Star Sapphire Series
Sapphire and Star Sapphire fully integrated dishwashers with ChefsTool wash arm, AquaStop leak protection, and Sapphire glow lighting.
Professional & Masterpiece Hoods
Wall, island, downdraft, and custom insert ventilation. Professional Series with high-CFM blowers paired with Pro Grand range installations.
A Thermador is professional cooking equipment. It deserves professional service.
A generalist repair technician can compromise Thermador's factory warranty with incorrect Star Burner alignment, the wrong igniter replacement, or improper Freedom induction sensor calibration. They can install aftermarket parts that fail within months. They can misdiagnose a $250 ignition module as a $3,000 control board.
Factory-Trained Knowledge
Our technicians are trained on Thermador's Star Burner geometry, Freedom induction protocols, Pro Grand range systems, and Freedom Collection refrigeration architecture.
Genuine OEM Parts
Every component installed is genuine Thermador OEM. Aftermarket substitutes compromise performance and may void Thermador's factory warranty.
Pro-Grade Diagnostics
Thermador-specific diagnostic equipment, calibration tools, and service protocols. We carry what generalists don't.
How your Thermador service call unfolds.
A transparent, efficient process that respects your time and your investment in the brand.
Book your service call
Verify your service area, then schedule your appointment directly below. Same-day service is available for most requests made before 2 PM. We confirm your appointment with a 90-minute arrival window, not a four-hour block.
On-site diagnostic
Your certified technician arrives with Thermador-specific diagnostic equipment and performs a complete system evaluation. Shoe covers, work mats, and clean tools are standard on every Thermador call.
Written quote & approval
You receive a written, itemized quote before any repair work begins. Transparent labor. Genuine Thermador OEM parts. No shop minimums, no surprise fees. Your $150 diagnostic is credited toward the approved repair.
Repair & performance verification
We complete the repair using factory protocols, verify full system performance across all functions, and leave your kitchen as clean as we found it. OEM parts carry the manufacturer's own parts warranty.
Schedule your certified technician.
Before scheduling, we verify your service area to ensure we can dispatch a technician to your location.
Verify your service area.
Appliance Crews services six Palm Beach County cities directly. Enter your zip code to confirm we can dispatch a technician to your location.
Outside our direct service area.
Appliance Crews services Palm Beach County only. Boca Raton, Delray Beach, Boynton Beach, Palm Beach, West Palm Beach, and Lake Worth. For your location, we maintain a vetted referral network of luxury appliance specialists in neighboring markets.
Thermador repair questions.
Answers to what owners ask most when a Thermador needs service. From parts authenticity to pricing and repair timelines.
- Your Thermador factory warranty is administered directly by Thermador. Our service uses genuine OEM parts and factory-trained repair methods, which are consistent with preserving manufacturer coverage. For specific warranty questions regarding your unit, we recommend contacting Thermador directly.
- Every Thermador service begins with a $150 diagnostic visit. Repair costs vary widely. A Star Burner igniter replacement is very different from a Freedom induction control board service. You receive a written, itemized quote before any work begins, and your $150 diagnostic is credited toward the approved repair.
- Yes. Every component we install is genuine Thermador OEM. We do not use aftermarket substitutes. OEM parts preserve performance, are consistent with factory warranty terms, and carry the manufacturer's own parts warranty.
- Genuine OEM parts installed during your repair carry the manufacturer's own parts warranty, which is administered directly by Thermador. Appliance Crews does not provide an additional labor warranty. We focus on precise diagnostics and correct installation so the repair is done right the first time. Your technician will review any applicable manufacturer parts warranty at the time of service.
- Same-day service is available for most cooking appliance failures. Call or text us directly. A non-functional Pro Grand range is a priority dispatch situation, and we move these to the front of the schedule whenever possible.
- Yes. Our technicians are trained on every generation of Thermador professional cooking equipment. Many parts are still available through Thermador, and for discontinued components, we source OEM-equivalent or factory-remanufactured parts when appropriate.
- Yes. Thermador's Pro Grand range systems are designed to integrate with Professional Series ventilation. We diagnose and service both the cooking appliance and the connected ventilation system in a single visit.
A repair standard matched to professional cooking.
Thermador built your kitchen for serious performance. We service it to make sure it delivers. Factory-trained technicians, genuine OEM parts, and the discretion your home deserves.
Book Your Service Call"Professional cooking equipment requires professional service. We deliver it on every Thermador we touch."
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