PRIVACY POLICY

Appliance Crews LLC
Effective Date: 01.10,2026
Website: https://appliancecrews.com

Introduction

Appliance Crews LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

Visit our website
Schedule a service
Join a maintenance membership
Communicate via phone, SMS, email, or chat
Interact with our advertising or marketing campaigns

By using our website or services, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect:

Name
Email address
Phone number
Service address
Billing address
Appliance brand and model
Service history
Payment information

Automatically Collected Data

When you visit our website, we may collect:

IP address
Device type
Browser type
Pages viewed
Date and time of visit
Referral source
Click behavior

This information is collected through cookies and tracking technologies.

Marketing & Advertising Data

We may collect information through:

Google Analytics
Meta (Facebook) Pixel
Retargeting technologies
CRM tracking systems
Call tracking software

This allows us to measure advertising effectiveness and improve customer experience.

How We Use Your Information

We use your information to:

Schedule and perform appliance services
Process payments
Send service confirmations
Provide maintenance reminders
Improve website functionality
Respond to inquiries

Deliver targeted advertising
Comply with legal requirements

We do not sell your personal information.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Analyze traffic
Measure ad performance
Enable retargeting campaigns
Improve user experience

You may disable cookies in your browser settings.

However, some website functionality may be limited.

Third-Party Processors

We may share limited information with trusted third-party service providers including:

Payment processors
CRM and scheduling platforms
Marketing automation platforms
Analytics providers
SMS and communication platforms

These providers process information only as necessary to perform services on our behalf.

SMS & Marketing Communications

By providing your phone number, you consent to receive:

Appointment confirmations
Technician updates
Billing notifications
Promotional offers

Message frequency varies.

Standard message and data rates may apply.

You may opt out at any time by replying STOP.

California Privacy Rights (CCPA Notice)

If you are a California resident, you may have the right to:

Request access to personal information collected
Request deletion of personal information
Request disclosure of categories of information collected
Opt out of certain data uses

To submit a request, contact:
[email protected]

Do Not Track Signals

Some browsers offer a “Do Not Track” feature.

Our website does not currently respond to Do Not Track signals, as there is no uniform industry standard

Data Security

We implement reasonable technical and organizational safeguards to protect your information.

However, no electronic transmission is completely secure.

We cannot guarantee absolute security.

Data Retention

We retain personal information as long as necessary to:

Provide services
Maintain business records
Comply with legal and tax requirements

Children's Privacy