Your Appliance Information
Model, serial and appliance information can be connected to your customer record when that information is provided during service or enrollment.
Appliance Crew Membership
One home.
One appliance
service relationship.
For homes with multiple appliances, membership makes future service easier to organize. Keep your appliance information connected to one Appliance Crew relationship, receive scheduled Appliance Care Visits and choose the membership level that fits your home.
- Licensed & insured
- Clear pricing before repair
- 90-day warranty on qualifying repairs
Appliance Crew
Home Care
Appliance Crew
Estate
Appliance Crew
Signature
Three levels, one relationship
Why membership
The next appliance problem
should be easier to handle.
When a home has built-in refrigeration, cooking appliances, laundry, wine cooling and other systems, keeping service information organized can make the next repair easier to coordinate. Membership creates an ongoing Appliance Crew relationship instead of starting from zero every time something needs attention.
Service History
Previous Appliance Crew service records can provide useful context when you contact us again about an enrolled appliance.
One Service Relationship
You know who to contact when an appliance issue comes up instead of searching for a new company each time.
Clear from the start
Membership is a service relationship,
not unlimited repair coverage.
Membership does not automatically include unlimited parts or repair work. When an appliance needs repair, Appliance Crew diagnoses the problem and provides the applicable repair price before work begins.
No repair begins without your approval.
Standard repair pricing and replacement components remain separately priced except for the specific membership benefits listed for the selected plan.
Membership options
Choose the level
that fits your home.
Three annual levels, paid once a year. Membership does not automatically renew unless you later expressly agree to an approved renewal arrangement.
Which level fits?
Count the appliances you would enroll.
Each level sets a limit on enrolled appliances and approved residences. Move the slider and the matching level is highlighted below. Nothing more than the plan limits goes into this.
Appliances to enroll6
Residences
Signature fits: up to 10 appliances in the Home Profile and 1 approved residence.
Level one
Home Care
For homes with a smaller appliance profile.
$250per year
12-month membership, paid annually
5appliances in profile
1Care Visit per year
1included service call
- Up to 5 appliances in the Appliance Crew Home Profile
- 1 Appliance Care Visit per membership year, up to 5 enrolled appliances reviewed
- 1 included residential service call per membership year if no repair is performed
- 10% off Appliance Crew repair labor
- Appliance Crew service history connected to enrolled appliance records
- Member scheduling preference when appointment availability allows
- Coverage for 1 approved residence
- 90-day parts and labor warranty on qualifying repairs
Level two
Signature
For homes that want regular appliance care and an easier ongoing service relationship.
$500per year
12-month membership, paid annually
10appliances in profile
2Care Visits per year
2included service calls
- Up to 10 appliances in the Appliance Crew Home Profile
- 2 Appliance Care Visits per membership year, up to 5 enrolled appliances reviewed per visit
- 2 included residential service calls per membership year if no repair is performed
- 10% off Appliance Crew repair labor
- Appliance Crew service history connected to enrolled appliance records
- Member scheduling preference when appointment availability allows
- 1 additional authorized household or property contact
- Coverage for 1 approved residence
- 90-day parts and labor warranty on qualifying repairs
Level three
Estate
For larger homes, second-home owners and households with extensive premium and built-in appliances.
$1,000per year
12-month membership, paid annually
20appliances in profile
4Care Visits per year
4included service calls
- Up to 20 appliances in the Appliance Crew Home Profile
- 4 Appliance Care Visits per membership year, up to 5 enrolled appliances reviewed per visit
- 4 included residential service calls per membership year if no repair is performed
- 10% off Appliance Crew repair labor
- Appliance Crew service history connected to enrolled appliance records
- Member scheduling preference when appointment availability allows
- Additional authorized household or property contact
- Up to 2 approved residences
- 90-day parts and labor warranty on qualifying repairs
Repairs, parts and other work remain separately priced except for the benefits listed for each level. Full membership terms should be reviewed before purchase.
Appliance Care Visits
A preventive look
at the appliances in your home.
An Appliance Care Visit is a scheduled preventive service visit for enrolled appliances. Appliance Crew reviews accessible appliance information and visible condition, performs basic operating checks where appropriate, updates model and serial information when available, and identifies concerns that may warrant diagnostic or repair service.
Care Visits do not include repair labor, replacement parts, appliance disassembly, sealed-system work, duct or vent cleaning, manufacturer-required maintenance, code inspections or specialty services unless separately quoted and approved.
A Care Visit includes
- Review of accessible appliance information and visible condition
- Basic operating checks where appropriate
- Model and serial information updated when available
- Concerns identified that may warrant diagnostic or repair service
Not included unless quoted
- Repair labor and replacement parts
- Appliance disassembly or sealed-system work
- Duct or vent cleaning and manufacturer-required maintenance
- Code inspections and specialty services
Member service-call benefit
When a visit does not
turn into a repair.
An included service call covers the standard $69 residential service-call charge when no repair is performed. If a repair is approved, Appliance Crew’s normal policy already waives the service call and diagnostic. Repair labor, replacement components and other approved work are priced separately.
No repair performed
$69
One available member service-call benefit may cover it
The standard residential service call is $69 when no repair is performed. With an included service call remaining in your membership year, that charge may be covered.
Repair approved
Waived
Service call and diagnostic, under our normal policy
Approve the repair and the service call and diagnostic are waived for every customer, member or not. Repair labor and parts are priced before work begins, with 10% off labor for members.
An included service call is not a free repair.
Member labor savings
10%
10% off Appliance Crew
repair labor.
The 10% member discount applies to Appliance Crew repair labor only.
It does not apply to parts, taxes, third-party services, outside providers or work performed through the independent service network.
Member scheduling preference
Another reason
to keep the
relationship going.
Member requests receive scheduling preference when comparable appointment options are available. Appointment timing remains subject to technician availability, location, appliance type and the day’s schedule. Same-day service is not guaranteed.
Your appliance profile
Keep the details
connected to the home.
When appliance information is available, Appliance Crew can connect model, serial and prior Appliance Crew service information to the customer record to make future service easier to coordinate.
Appliance profileSample
- Appliance type
- Brand
- Model
- Serial
- Service history
The fields Appliance Crew keeps for each enrolled appliance. This shows the record layout, not a customer portal.
Built around the appliances in your home
From refrigeration
to laundry and specialty cooling.
Refrigerator & Freezer
Oven, Range & Cooktop
Dishwasher
Washer & Dryer
Ice Maker
Wine Cooling
Have another appliance? Contact us with the appliance type, brand and model and we’ll help confirm whether it falls within our service scope.
Premium & major appliance brands
One home can have
many different brands.
- Sub-Zero
- Wolf
- Miele
- Thermador
- Viking
- Gaggenau
- Monogram
- Fisher & Paykel
Appliance Crew works with a wide range of manufacturers where replacement parts can be sourced in the United States, so if your brand is not shown, contact us with the manufacturer and model and we will help confirm whether it falls within our service scope.
Parts availability in the United States is the practical limit on what can be serviced, not the badge on the front.
Membership & service area
Centered around
Boca Raton &
Delray Beach.
Appliance Crew’s primary direct-service area is centered around Boca Raton and Delray Beach and includes nearby communities throughout the surrounding coastal corridor.
Membership availability and service options should be confirmed for the service address before purchase if a property is outside our primary direct-service area. Eligible residences should be within Appliance Crew’s primary direct-service area unless specifically accepted by Appliance Crew. Independent partner-network repairs are not included in Appliance Crew Membership.
- Boynton Beach
- Ocean Ridge
- Gulf Stream
- Delray Beach
- Highland Beach
- Boca Raton
- Deerfield Beach
- Hillsboro Beach
- Lighthouse Point
Primary direct service area
Home Care & Signature1 approved residence
EstateUp to 2 approved residences
Membership terms at a glance
Clear benefits.
Clear boundaries.
How membership works
- Membership term is 12 months from purchase
- Membership is paid annually
- Home Care and Signature apply to one approved residence
- Estate may include up to two approved residences
- Membership benefits apply only to services performed by Appliance Crew
- Repair parts and work remain separately priced except for the stated 10% repair-labor discount
- Membership does not automatically renew unless the customer later expressly agrees to an approved renewal arrangement
What membership is not
- Membership is not insurance
- Membership is not a home-warranty contract
- Care Visits expire at the end of the membership year
- Included service-call benefits expire at the end of the membership year
- Unused benefits do not roll over and have no cash value
- Independent service providers and partner-network work are not covered by Appliance Crew Membership
- Benefits may not be combined with another discount unless Appliance Crew approves it
Cancellation and refund summary
Membership may be canceled within 7 days of purchase for a full refund if no membership benefit has been used. Once an Appliance Care Visit, included service call or another membership benefit has been used, the membership fee is non-refundable.
Full membership terms should be reviewed before purchase.
Membership questions
What members
ask before joining.
No. Appliance Crew Membership is an annual service relationship with Appliance Crew. It is not insurance and it is not a home-warranty contract.
No. Repair labor, replacement components and other work remain separately priced except for the specific benefits listed in your membership plan. The repair price is provided before work begins.
An Appliance Care Visit is a scheduled preventive service visit for enrolled appliances. Appliance Crew reviews accessible appliance information and visible condition, performs basic operating checks where appropriate, updates model and serial information when available, and identifies concerns that may warrant diagnostic or repair service.
It covers the standard $69 residential service-call charge when no repair is performed, subject to the number of included service calls remaining in the membership. Repair labor, replacement components and other approved work remain separately priced.
The 10% discount applies to Appliance Crew repair labor only. It does not apply to parts, taxes, third-party services or work performed by an independent outside provider.
No. Member requests receive scheduling preference when comparable appointment options are available, but appointment timing remains subject to technician availability, location, appliance type and the day’s schedule.
Contact Appliance Crew and tell us which appliance is having a problem. If the appliance is enrolled, prior Appliance Crew service information and appliance details associated with your customer record can help us coordinate the next visit.
Yes. Premium and built-in appliances are an important part of Appliance Crew’s service work, including brands such as Sub-Zero, Wolf, Miele, Thermador, Viking, Gaggenau, Monogram and Fisher & Paykel.
Qualifying repairs include a 90-day parts and labor warranty.
Contact Appliance Crew if your household needs change and we’ll explain the membership options currently available.
No. Unused Appliance Care Visits and included service-call benefits expire at the end of the applicable 12-month membership term and have no cash value.
Estate Membership may include up to two approved residences. Service availability must be confirmed for each address.
A simpler way to stay connected
Choose your membership.
Keep appliance service simple.
Choose the membership level that fits your home, or call Appliance Crew if you want help understanding which option makes the most sense for your appliance profile.
Questions before joining? Call or text Appliance Crew before purchasing.
Membership enrollment
Signature
Details received.
Complete your Signature membership on the secure checkout page. If the page does not open, use the button below.
Open Secure CheckoutPrefer to finish by phone? Call 561.933.9955 and we will complete enrollment with you.
