Talk to a person
561.933.9955Best when your refrigerator or freezer is warming, or you want to talk through the problem before booking.
Contact Appliance Crew
Tell us what is
going on.
Call, text, or book online. Tell Appliance Crew what the appliance is doing and we will help you take the next step.
Online booking 24/7
$69 residential service call if no repair is performed
90-day parts and labor warranty on qualifying repairs
01
Four ways to reach us.
Four ways to reach us.
Pick the one you like.
Every channel reaches Appliance Crew. Use whichever is easiest for you.
Send a photo
645.240.0004Text a picture of the appliance and its model label with a few words about the problem. Ideal for evenings.
Pick your own time
Online, any hourOne form, right on this page: the appliance, the problem and a live calendar slot. Open 24/7.
Write it down
[email protected]Good for quotes, invoices, property managers and anything with attachments or paperwork.
02
What do you need
What do you need
help with?
Choose your situation and we will point you to the channel that gets it handled with the least back and forth.
Best channel: Call
Call us first.
If your refrigerator or freezer is warming, call 561.933.9955 and tell us what is happening. A quick conversation helps us understand the situation and check the earliest available appointment for your area.
- Tell us the brand, whether the refrigerator side, freezer side or both are affected, and when you first noticed the change.
- Keep the doors closed as much as possible while you wait.
- After hours, text a photo and a short note, or book the first available online slot.
Best channel: Book online
Pick your slot in about two minutes.
The form on this page asks for the appliance, the brand, the problem and your address, then shows the live calendar so you choose the time. Your service details stay with your booking so the assigned technician has the information needed before the visit.
- Have the model number handy if you can. It helps us identify the appliance and prepare more effectively for the visit.
- If no repair is performed, the service call is $69 for residential visits. Approve the repair and the service call and diagnostic are waived.
- You will get a confirmation, and we will reach out if anything about the slot needs to change.
Best channel: Text a photo
Show us instead of describing it.
You do not need to know what is wrong. A photo of the appliance, a photo of the model label, and one sentence about what it is doing is often enough for us to tell you what the visit will likely involve.
- A short video of a noise or a blinking display is even better than a photo.
- Error codes on the display are worth writing down exactly as shown.
- Every diagnosis happens in person, with the right tools, at the appliance.
Best channel: Text
Text us and reference your visit.
For a part on order, a follow-up visit, or a change to an existing appointment, a text is the cleanest channel. It lands in the same thread as your booking, so nothing gets retyped.
- Include the name the appointment is under and the appliance.
- Need to reschedule? Tell us the new window that works and we will confirm.
- Prefer to talk? Calls are always welcome during the day.
Best channel: Email
Email keeps the numbers in writing.
Quotes, invoices, warranty questions and anything you may want to forward later belong in email. Reply to the message you already have from us, or start a new one with your name and the appliance.
- Every quote is written before work begins, so you always know the number first.
- Qualifying repairs include a 90-day parts and labor warranty.
- Ask us to resend an invoice any time.
Best channel: Email or call
Tell us how your building works.
Property managers, associations, realtors and business owners usually need paperwork, access instructions and an invoice addressed a certain way. Send that up front and the visit runs smoothly.
- Include gate, concierge or service elevator instructions and who to call on site.
- Tell us who approves the repair and who receives the invoice.
- Commercial visits are a $129 service call if no repair is performed, waived with an approved repair. Multiple units in one trip? Ask us.
03
Book your visit
Book your visit
in four short steps.
Choose the appliance, describe the problem, add the model number if you have it, and pick your time. Your service ticket builds itself as you go.
What stopped working?
Your answers travel with your booking, so the technician arrives briefed.
01 Appliance
02 Symptom
03 Details
04 Book
Help Us Prepare
Help Your Technician Arrive Prepared
The model and serial number help us identify your exact appliance and prepare for the visit.
Step 1 of 2: your contact details
Contact Information
Service Location
Preferred date and time
How did you hear about us?
Your Service Request
Is Received
Thank you. Your requested time has been sent to our technician. We’ll confirm your appointment by text shortly.
One Last Thing
Help Your Technician Prepare
Take one clear photo of the entire label.
Make sure both MODEL and SERIAL are visible.
Optional. If you skip this now, we’ll text you shortly so you can simply reply with the photo.
Photo Received
You’re All Set.
Your photo has been added to your service request.
If we need anything else, we’ll text you.
$69 residential · $129 commercial if no repair is performed. Service call and diagnostic waived with approved repair.
04
Where we work,
Where we work,
and how we get to you.
Appliance Crew is a service-area business. We come to your home or business for service; there is no customer walk‑in location.
Our primary direct service area is centered around Boca Raton and Delray Beach, including these nearby communities:
- Boca Raton
- Delray Beach
- Highland Beach
- Deerfield Beach
- Boynton Beach
- Gulf Stream
- Ocean Ridge
- Hillsboro Beach
- Lighthouse Point
Trusted service network
Outside our primary direct-service area? We may still be able to help through our trusted South Florida service network. Tell us where you are and we will confirm the best available service option before anything is booked.
Boca Raton
Delray Beach
Highland Beach
Boynton Beach
Ocean Ridge
Gulf Stream
Deerfield Beach
Hillsboro Beach
Lighthouse Point
Primary direct service area
05
When you can reach us.
Two things worth knowing before you decide how to get in touch.
Online booking is
available 24/7.
Pick the appliance, describe the problem and choose a time on the live calendar, at 2 in the afternoon or 2 in the morning.
Book OnlineSame-day appointments
are often available.
Need service today? Call us and tell us what is happening. We will check today's schedule and give you the earliest available appointment for your area.
Check Today's Availability
06
Contact questions,
Contact questions,
answered plainly.
If you want to talk through the problem, call 561.933.9955. You can also text photos or a short video to 645.240.0004, or book online at any time.
If no repair is performed, the service call is $69 for residential visits and $129 for commercial visits. Approve the repair and the service call and diagnostic are waived. Qualifying repairs include a 90-day parts and labor warranty.
The appliance, the brand, what it is doing, and your address. The model and serial number are a bonus; they are on a label inside the door or behind a kick panel, and our guide shows where to look. A photo of that label texted to us is perfect.
No. Appliance Crew is a service-area business. We come to your home or business for service, and there is no customer walk-in location. Everything from the first message to the invoice happens by phone, text, email or online.
Our primary direct-service area is centered around Boca Raton and Delray Beach and includes Highland Beach, Deerfield Beach, Boynton Beach, Gulf Stream, Ocean Ridge, Hillsboro Beach and Lighthouse Point. If you are outside our primary area, contact us anyway. We may still be able to help through our trusted South Florida service network.
Yes, and we encourage it. Text 645.240.0004 with a picture of the appliance and its model label, plus a sentence about the problem. Short videos of noises or blinking displays help too. The diagnosis itself always happens in person, at the appliance, with the right tools.
Text 645.240.0004 with the name the appointment is under, the appliance, and the new window that works for you. We will confirm the change in the same thread. Calling works just as well during the day.
07
One message
One message
is all it takes.
Call, text, email or book online. Tell us what the appliance is doing and the Appliance Crew team will take it from there.
